Phone settings
Caller menu, ring groups, recordings and voicemail
Ring Groups
Ring groups define who gets called and in what order. When a call is routed to a group, the phones ring according to the strategy until someone answers or the timer runs out.
Create New Ring Group
Service Desk
Round Robin 20s
Tier: 15s
Ringing
Main Voicemail
2 members
1
Front Desk
(555) 111-2222
2
Service Advisor
(555) 111-3333
Parts Department
Simultaneous 25s
Hold music
Main Voicemail
1 member
1
Parts Counter
(555) 222-4444
Owner
Sequential 30s
Tier: 15s
Ringing
Owner Voicemail
2 members
1
John (Office)
(555) 333-5555
2
John (Cell)
(555) 333-6666
All Staff
Simultaneous 30s
Hold music
Main Voicemail
2 members
1
Front Desk
(555) 111-2222
2
John (Office)
(555) 333-5555