Phone settings

Caller menu, ring groups, recordings and voicemail

Ring Groups

Ring groups define who gets called and in what order. When a call is routed to a group, the phones ring according to the strategy until someone answers or the timer runs out.

Create New Ring Group

Group Name

Ring Strategy

Max Ring

Tier Ring

Front Desk

Round Robin 20s Tier: 20s Ringing Main Voicemail

1 member

Strategy

Max Ring

Tier Ring

Caller Hears

Fallback Voicemail

1

Reception

(555) 789-0101

Manager

Sequential 30s Tier: 15s Ringing Main Voicemail

2 members

Strategy

Max Ring

Tier Ring

Caller Hears

Fallback Voicemail

1

Manager Office

(555) 789-0102

2

Manager Cell

(555) 789-0103