Review Reply Templates
Save time with pre-written responses
Negative - Apologize
Negative
We're sorry to hear about your experience, {author}. This isn't the standard we hold ourselves to. Please contact us directly at {phone} so we can make this right.
Negative - Follow Up
Negative
Thank you for bringing this to our attention, {author}. We sincerely apologize for the inconvenience. Our manager will be reaching out to you directly to resolve this.
How Templates Work
1
Create Templates
Write responses for common review types using variables.
2
Select & Customize
Pick a template when replying to reviews. Variables auto-fill.
3
Reply Faster
Respond to reviews in seconds instead of minutes.